This page contains regularly updated information sheets which list available resources for refugees and asylum seekers in Derby.
Benefits & Welfare Organisations
This factsheet lists relevant mainstream welfare and benefits advice organisations in Derby City.
Benefits & Welfare Advice Organisations (88.06 KB)
Legal Aid Funded Immigration & Asylum Advice
This factsheet contains a list of legal aid funded immigration & asylum advice in the East Midlands.
Legal Aid Funded Immigration & Asylum Advice In The East Midlands (543.60 KB)
What's On Guide for Refugees & Asylum Seekers
This factsheet is a guide for what's on in Derby city for refugees and asylum seekers.
What's On for Refugees & Asylum Seekers in Derby (210.28 KB)
What's On for Families - Sept - Dec 2024 (8,796.26 KB)
Mental Health Support for Refugees & Asylum Seekers
This factsheet lists mental health support organisations and resources for refugees and asylum seekers in Derby.
Mental health resources for refugees and asylum seekers. (81.60 KB)
Clothing & Toiletries Support
This factsheet provides information on organisations providing clothing, baby equipment, bedding, nappies and toiletries.
Clothing organisations in Derby for refugees and asylum seekers. (71.92 KB)
Free Computers in Derby
This factsheet lists places in Derby city with free computer access.
Free computer locations in Derby (151.75 KB)
English Language Organisations
This factsheet lists English language organisations and resources.
English language providers for refugees and asylum seekers (72.57 KB)
Contingency Hotel Support
This factsheets lists organisations who provide support for those in Derby's contingency hotels.
Support in Derby's contingency hotels (88.69 KB)
Transition from asylum support to mainstream benefits
When an individual’s asylum application is successful, their asylum support payments will stop. They will, instead, be entitled to seek employment and apply for mainstream benefits. This document summarises the process to be followed during this transition.
Transition from asylum support to mainstream benefits (145.93 KB)
Guidance on refuse and recycling bins
Find guidance on refuse and recycling bins here.
Refuse & Recycling Guidance (2,376.61 KB)
Serco's local area information pack
Useful information that Serco provide to all their residents upon arrival,.
Derby local area information leaflet (271.62 KB)
Far Right Activity - Advice and support
Local Information
Derby City Council has some advice if you're concerned about protests available on its website, as well as a statement from the Council Cabinet. The advice includes the following steps to follow if you believe that you might be in immediate danger:
- always remove yourself from the area of danger
- return to a location where you can safely call the police or your organisation
- remain in a safe space until help arrives. A safe place is somewhere public with other people around, with lots of exits you can easily leave from
- in an emergency always call 999 and ask for the police. If you can’t, ask someone nearby to do so.
Derbyshire Constabulary has also issued various statements around planned protests on the News page of its website.
Useful Resources
Hope Not Hate has an extensive range of publicly available resources to support community engagement, community events and changing the local narrative, including:
- Far Right Activity – Advice for Asylum Seekers and Refugees - A resource with advice for asylum seekers and refugees on how to keep themselves and their family members safe.
- Far-Right Attacks on Organisations - A resource pack with guidance on how to keep your organisation safe.
- Staying Safe Amidst Far Right Activity - A resource, which pulls together some basic considerations to guide decisions about how to keep staff, volunteers and the people they are working with feeling safe and supported.
- Keeping Safe Online - A resource with a number of practical tips on how to improve online safety preventatively and how to respond to breaches of security.
- Safety and Security - A guide for organisations, volunteers and individuals working in temporary asylum seeker accommodation.
New information about Biometric Residence Permits (BRP)
All new BRPs expire on 31 December 2024. If you have permission to stay in the UK longer, you must access your eVisa so you can prove your immigration status online instead.
Click here to read more information about BRPs
Mobile phones and SIM cards
Useful information about getting a SIM card.
Derby SIM cards (30.14 KB)
Benefit Calculators
This is a independent, free and anonymous benefits calculator to check what you could be entitled to.
Click here to read more and use the calculator
Connected Perinatal Support
Connected carefully recruit and train volunteers to provide evidence based, non-judgemental peer support to new and expectant families. This can be provided on a one-to-one basis during pregnancy, at labour & birth if required and until baby is approximately 3 months old, it is also provided on a community basis.
One to One Support - Connected Perinatal Support
Community Support - Connected Perinatal Support
Dads Space - Connected Perinatal Support
The best email for enquiries is admin@perinatalsupport.org.uk or the office number is 01332 412561 – we appreciate it isn’t always easy for families to reach out for support, so we will always endeavour to find a way that feels right for the family or parent.
Checklist for healthcare workers working with new arrivals to the UK
See below for more information on support for healthcare workers welcoming new arrvials.
Checklist for GP's working with new arrivals (198.10 KB)
Derby Adult Learning Service
Improve your English with Derby Adult Learning Service, to find out more click below.
Derby Adult Learning Service - English classes (283.29 KB)
FiiT for Life
FiiT for Life is a small charity that offers functional fitness classes, they have a fully funded 12 week programme available. To find out more click below.
Quick start guide - FiiT for Life (228.56 KB)
Free ESOL Course
Free ESOL (English for Speakers of Other Languages) course, see below for more details.
Free ESOL Course (769.97 KB)
St Andrew's House - Weekly Events Summary
Below is a weekly planner of events by St Andrew's House
Weekly Planner - St Andrew's (26.69 KB)
