Essential Resources for New Arrivals

New Arrivals Alliance

Essential Resources for New Arrivals

This page contains information sheets that list available resources used by organisations who provide advice and support to refugees and asylum seekers in Derby. The page is aimed at organisations rather than individuals; it is recommended that refugees and asylum seekers themselves initially access support via the single-point-of-contact project at Upbeat Communities.

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The Right to Remain Toolkit

A step-by-step guide to the UK asylum and immigration system.

Click here to view The Right to Remain Toolkit

Benefits & Welfare Organisations 

This factsheet lists relevant mainstream welfare and benefits advice organisations in Derby City. 

Click here to view the Benefits & Welfare Advice Organisation Fact Sheet

Clothing Support

This fact sheet provides information on organisations providing clothing, baby equipment, bedding, nappies and toiletries. 

Click here to view the Clothing Support Fact Sheet

Contingency Hotel Support

This fact sheet lists organisations that provide support for those in Derby's contingency hotels.

Click here to view the Hotel Support Fact Sheet

English Language Courses

This factsheet lists English language course provider organisations and resources. 

Click here to view the English Language Course Provider Fact Sheet

Free Computer Access in Derby

This factsheet lists places in Derby city with free computer access

Click here to view the Computer Access Fact Sheet

Legal Aid Funded Immigration & Asylum Advice

This factsheet contains a list of legal aid-funded immigration & asylum advice in the East Midlands.

Click here to view the Legal Aid Funded Immigration & Asylum Advice Fact Sheet

Mental Health Support for Refugees & Asylum Seekers

This factsheet lists mental health support organisations and resources for refugees and asylum seekers in Derby. 

Click here to view the Mental Health Support Fact Sheet

Mobile phones and SIM cards

Useful information about getting a SIM card in Derby.

Click here to view the SIM card information

Transition from Asylum Support to Mainstream Benefits

When an individual’s asylum application is successful, their asylum support payments will stop. They will, instead, be entitled to seek employment and apply for mainstream benefits. This document summarises the process to be followed during this transition. 

Click here to view the Transition to Mainstream Benefits document

What's On Guide for Refugees and Asylum Seekers 

This document provides information about the help and support available for refugees and asylum seekers in Derby.

Click here to view the What's on Guide