The ICO's Guide: Communicating with empathy after a data breach guide

The Information Commissioner's Office's Ripple Effect Campaign.

Data protection isn’t just a compliance issue – it’s about handling information in ways that protect people, particularly those in vulnerable situations. If there’s a data breach at your organisation, or you are supporting one of your local groups, it’s important to act quickly and responsibly.

The Information Commissioner's Office’s Ripple Effect campaign highlights the practical steps you can take to reduce harm and respond well:

• Assess the risk and follow the reporting requirements
• Acknowledge the breach clearly with the person affected
• Be clear and accessible in your response
• Take steps to prevent it from happening again

The ICO has shared helpful guidance and a toolkit to support organisations.

Click here to read more about the campaign and use their resources.