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2022 is the year to take action #VAP

The wait is over, #VAP is here!

VAP stands for VolunteerActionPass, and that is exactly what it is - a pass for you to take action with your volunteering.

The VolunteerActionPass has been developed to provide you with the training needed to build your skill set and equip you with the experience to be able to volunteer in all types of voluntary organisations and roles.

Complete 6 free modules over 6 weeks.  

Overview of the modules:

1. Customer Service, Communication & Conflict Resolution

Brush up on your communication skills, gain an understanding of different attitudes and professionalism in volunteering. Learn about the importance of body language and how to manage conflict effectively.

2. Equality & Diversity and GDPR

Equality and diversity promotes equal opportunity for all – everyone has different needs and capabilities – not only essential information for volunteering but in life too. The GDPR – General Data Protection Regulation – module deals with the importance of handling data and how it should be stored.

3. Volunteer Know How

An in-depth look into volunteering, looking at expectations, barriers and the importance of volunteers to communities and organisations. Learn about the skills needed and how to access opportunities.

4. Disability Awareness

On this course you will build an understanding of what disability is and the difference between disability equality and disability diversity. You will get an awareness of the legislation relating to disabled people as well as learning about appropriate and inappropriate terminology.

5. Safeguarding

Define and Understand safeguarding and its use. Learn how to identify and explain the types of abuse and understand our roles and responsibilities.

6. First Aid

This interactive video workshop teaches essential first aid skills and builds confidence and willingness to help someone in an emergency using everyday objects.

Carrying a VolunteerActionPass card gives you access to further training; empowers you to make informed decisions about your life and most importantly - access your future! 

VAP is available for residents of Derby City who are aged 18 years or over.

For more information please email

Training sessions will be available all year around, dates will be available soon.

Please note, spaces are limited and may fill up quickly. If all places are filled, follow the prompts to be added to the waiting list, you will then get first refusal if any spaces become available and for any subsequent dates.