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Community Managed Libraries Survey


Direct Help and Advice (DHA) a local charity that has been providing specialist advice, advocacy and training services to local communities across Derby since 1992, has recently won a tender to manage ten of Derby City Council's libraries as Community Managed Libraries (CMLs) in partnership with voluntary organisations in the city includingCommunity Action.

DHA is committed to addressing the growing needs of our local communities by involving and empowering local people in the design and delivery of our services to ensure they are responsive to local needs and help tackle the root causes of social and economic difficulties.

We have formed a Community Libraries Partnership comprising of voluntary sector delivery partners who share our passion and drive to retain and enhance library services so that they meet the needs and expectations of local residents, focusing on both existing and new services delivered in a community hub in the heart of each community.

Alongside working with other voluntary sector organisations, DHA will continue to work in partnership with Derby City Council, ensuring our customers can still access the core library services they currently receive including the council's extensive range of books, audio and public computers. DHA will be establishing a partnership steering group for each library, developing action plans for each area and offering a comprehensive package of training and ongoing support for all of our volunteers.

Why we need your support

The success of any Community Managed Library depends very much on the support of local people and communities. This might be through offering a few hours a week to volunteer, supporting the development of new services and activities, bringing your local knowledge to the table at a library steering group or utilising the library space to run your services and activities.

Whatever you can offer, DHA and its partners would love to hear from you. We would therefore like to invite you to complete one or both of our library surveys (individual or group) by following the links below or by completing one of our hard copy surveys (available on request). If you have any queries or wish to discuss this initiative in more detail, please do not hesitate to call or email me using the contact details below.

For more information contact Heather Rabett on 01332 287850 or email