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Housing and Rental Support

Picture of keys on a key ring in the shape of a house

If you are struggling to pay rent or council tax, you may be entitled to financial help. Advice and support is also available if you are facing eviction or homelessness.


Council tax energy rebate

To help with increased energy costs, the Government announced a £150 council tax rebate for certain households. The rebate will not need to be repaid.

If you pay your council tax by direct debit, you will automatically receive £150 in your bank account from the middle of May 2022.

If you don’t pay your council tax by direct debit, Derby City Council will contact you about how to claim your rebate.

For more information visit: https://www.derby.gov.uk/advice-and-benefits/council-tax/council-tax-energy-rebate/

 

Help paying rent or council tax

Council tax

There are several ways to reduce your council tax bill, if you are eligible. These include:

  • Single person discount
  • Student discounts
  • Discounts for severely mentally impaired people
  • Disabled person reduction
  • Council Tax Support.

For more information / to apply visit: https://bit.ly/ctsderby


Rent and council tax

The Single Discretionary Award Scheme is for people who need urgent financial support, such as food vouchers and utility top ups, or those who are finding it difficult to:

  • Pay rent due to a shortfall in Housing Benefit
  • Pay council ax due to a shortfall in Council Tax Support
  • Buy essential items for their home.

You can apply online at: https://derby.ecinfo.org.uk or by calling Derby City Council on 01332 640000.

 

Worried about being evicted or homeless?

Avoid eviction

Are you living in a privately rented home and facing eviction or having trouble with your tenancy? Derby Homes provides free, impartial help and advice to resolve issues with your tenancy. They aim to work with your landlord to help prevent you from becoming homeless.

For more information visit: https://www.derbyhomes.org/advice-support/avoid-eviction/


Housing Options

If you are homeless, threatened with homelessness, or need advice about your housing situation, the Housing Options team at Derby City Council can help. You can contact them by calling 01332 888777 (option 5) or emailing: housing.options@derby.gov.uk.

For more information visit: https://www.derby.gov.uk/housing/homelessness/


Direct Help & Advice (DHA)

DHA  provides free specialist advice, advocacy, and representation for families and individuals facing crisis, to prevent and alleviate homelessness, debt, and housing difficulty. You can contact them by calling 01332 287850 or emailing: info@dhadvice.org.

For more information visit: https://www.dhadvice.org/