Working With Volunteers - Good Practice

All the following policies and procedures are based on the ones created and used here at Community Action.  We have used these for a number of years now and they were modelled on Investing in Volunteers best practice and other volunteer models of excellence.  In no way do we suggest that you have to use these or indeed adopt them exactly as they are.  All policies and procedures should be adapted to each individual organisation.  However, we do recognise that many organisations don't have the necessary knowledge, experience or time to write their own so we have put ours here for you to utilise and adapt for your own organisations.

Model Volunteer Policy (54k)

Model Recruitment Policy (36k)

An outline Task Description (33k)

Volunteer Support and Supervision policy and procedure (49k)

Confidentiality Policy (29k)

Dealing with problems guide (the equivalent of a discipline and grievance policy for staff) (29k)

Registration Form for a potential volunteer (27k)

Induction Checklist (48k)

Exit Interview (28k)

Expenses Form (45k)

Model Equal Opportunities Policy (76k)

Volunteer Agreement (26k)

Internet and Email Guidance (37k)

Reference Request for a volunteer (34k)

Appraisal Process (51k)