Healthwatch - You could be a mystery shopper

18 January 2018


Become a Mystery Shopper and let Healthwatch Derby know about your experiences with GPs, dentists, hospitals or pharmacies if you will be using any of these services soon or if you have visited any of them in the last three months.

The short surveys are for you to report your observations and experiences on a range of subjects including appointments/referrals, access and information. Perhaps a new service has opened near to where you live or you've moved house and a different service is now more convenient?

Healthwatch have had nearly 230 completed Mystery Shopper surveys so far, but really want to find out what you think too. They pass on any views and experiences to the service providers and commissioners to help shape and improve future health and social care services in Derby.

The survey links are below:

If you have any queries email Rebecca Johnson